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Frequently Asked Questions
HandyWork is a mobile-first, web-based application that connects people with on-demand service providers for household services. Users can search for the service they require and browse a list of available service providers. Once they have found a suitable service provider, they can make a booking request directly through the website.
To register on HandyWork, you do not need to create an account until you are at the final stages of making a booking. Simply search for the service you require, select a service provider, and follow the steps to make a booking.
HandyWork takes service quality seriously. We have integrated a system of information listing of businesses by Service Partners and social verification and ratings to ensure that our service providers are reliable and trustworthy.
Once you have made a booking request, the service provider will be notified and will contact you to confirm the details of the service. On the day of the service, the service provider will arrive at the location you specified and complete the job to your satisfaction.
The requirement for cleaning materials depends on the service you have booked. Some service providers may bring their own materials, while others may require you to provide them.
It is recommended that you are present when the service provider arrives to ensure that you are satisfied with the service provided. However, if you are unable to be present, you can make arrangements with the service provider to gain access to the location where the service is to be performed.
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